*** For orders placed between April 13th and 18th, all orders will be shipped after the Easter Break. We Really Appreciate your Patience ***

♥ FREE SHIPPING ON ALL AUSTRALIAN ORDERS OVER $90 

All orders in Australia are sent with Auspost and Couriers Please.  

Free Express Shipping for all orders over $90. Includes tracking. 

Shipping for orders under $90 is only $7.

 ♥ FREE SHIPPING ON INTERNATIONAL ORDERS OVER $150 

For all of our beautiful Animal Lovers across the globe with orders under $150, shipping is only $10 AUD :)

We ship all over the globe and tracking is available for every country.

Once we have packed your order you will receive a confirmation email including your tracking details. 

What if some of my items are on pre-order?

*** Domestic Orders Only *** 

If you have placed an order that includes Pre-order items:

Stocked items (of 2 or more) will be sent within 24 - 48 hours of placing your order.

Pre-order items will be sent once stock is received, please see our Shop Page for stock arrival dates.   

*** INTERNATIONAL Pre-orders will be sent once ALL stock has been received to the warehouse. 

What if I entered the wrong address?

At the time of check out, please double check and ensure the delivery address is correct, including any unit or apartment numbers.

If you have noticed you entered an incorrect address please email us immediately at info@inthesoulshine.com.au. 

How long will my order take to arrive? 

AUS METRO : 5 - 7 Business Days 

AUS REGIONAL : 5 - 7 Business Days 

INTERNATIONAL : 15 - 21 Business Days 

We will send you an email once your order has been sent :) 

**** IF YOUR ORDER IS MORE THAN 21 BUSINESS DAYS LATE, PLEASE CALL YOUR

LOCAL POSTAL SERVICE AND PROVIDE YOUR TRACKING DETAILS ****

Can my order be tracked?

Tracking is available for all countries. 

If you are unsure or have any questions regarding international orders please send us an email to: 

info@inthesoulshine.com.au

as we are more than happy to answer any questions you may have.

** Please note, orders in Australia under $90 do not receive tracking.